Questions,
answered.

You do not always need to contact us before visiting, but calling ahead is a good idea if you are looking for a specific fish, aquatic plant, brand, aquarium product, or pond item. Fish and plant availability can change quickly.

Yes. Contact the store before visiting if you are chasing a particular freshwater fish, aquatic plant, or aquarium product. We can help confirm current availability where possible.

Aquarium Zone is located in Ballina, NSW, and supports aquarium hobbyists across the Northern Rivers including Lennox Head, Alstonville, Wollongbar, Bangalow, Byron Bay, Lismore, Evans Head, Mullumbimby, Casino and surrounding areas.

Every week. New fish and stock arrive weekly from quality suppliers, so there is usually something new on the fish wall.

If it is available from our suppliers, yes. Ask the team in store or give us a call and we will let you know.

We accept EFTPOS, cash and bank transfer.

We can deliver aquariums locally. Fish, plants and other products are in-store purchases for now.

Yes. There is parking at the store, the store is wheelchair accessible, and kids are very welcome.

No. We don't buy, swap or take trade-ins on livestock, plants or second-hand equipment.

Not at the moment. Aquarium Zone is in-store only for now, and this website is built for information, inspiration, and planning your visit. For current product, fish, or plant availability, please contact the store directly or visit us in Ballina.

Yes. Aquarium Zone focuses strongly on freshwater fishkeeping, planted tanks, aquascaping, aquarium supplies, pond products, and practical freshwater aquarium support.

Yes. We can help with freshwater fish selection based on your tank size, water conditions, filtration, current livestock, temperament goals, and the style of aquarium you want to create.

Absolutely. Compatibility is important. We recommend checking tank size, behaviour, temperament, water conditions, and existing fish before adding new livestock.

Yes. We carry the largest range of ornamental shrimp and bettas in the Northern Rivers, on a 12-metre fish wall with more than 150 selling bays.

We keep clean tanks and only sell fish we are happy with. Because moving fish back and forth adds stress and disease risk, live fish and plants generally can't be returned or exchanged. If you have a concern with your purchase, contact us promptly and we'll look at it case by case. Please ask about compatibility, tank readiness and acclimatising before you buy. This doesn't limit your rights under the Australian Consumer Law.

Photos of your aquarium, tank size, filtration details, current fish list, water test results, and your goals can all help us give better advice.

Yes. Aquarium Zone stocks true aquatic plants for freshwater aquariums, including options for low-tech planted tanks, aquascapes, and more advanced planted setups.

Yes. Our submersed-grown plants are grown by us, so you take home healthy plants that are ready to grow. We also have two 5-foot plant systems in store.

Yes. We can help with substrate, plant selection, lighting, fertiliser direction, CO2 considerations, filtration, and layout planning for planted aquariums.

Yes. We can help with hardscape selection, driftwood, rock, substrate height, plant placement, layout flow, and product choices that support a better-looking aquarium.

Yes. If you are running a low-tech aquarium without CO2, we can help you choose suitable aquatic plants and give advice on lighting, fertilisers, and maintenance expectations.

Yes. We help beginners with tank sizing, filtration, heating, substrate, cycling direction, livestock planning, feeding, maintenance routines, and product choices.

Yes. Bring photos, water test results, and details about your tank. We can help work through common issues like algae, cloudy water, fish stress, plant growth problems, and equipment choices.

Yes. Aquarium Zone can help match lighting and filtration to your aquarium size, fish load, planted tank goals, maintenance routine, and budget.

A water sample can be helpful if you are dealing with fish health concerns, algae, cloudy water, cycling questions, or unexplained aquarium issues. Bring at least 200ml. Our in-store digital water test is $15 and you can walk in any time we're open.